How long do refunds take to reflect in my bank?

If you paid via PayGenius (using your debit card, credit card, or InstantEFT), once we trigger the refund, you will receive an email noting that a refund has been triggered. The funds clear in your bank account within 3 – 8 working days. If you have paid via a standard EFT into our bank account, the payment is triggered on the first Friday after your refund request has been approved (provided you have sent us accurate banking details) and may take up to 3 working days to clear.